Lítore Rental Homes

General information

At Lítore Rental Homes we specialize in holiday rentals for individuals.

We have been mediators between owners and tenants for over 30 years.

We will help you find the accommodation that best suits your needs.

  1. Bookings and cancellations

GENERAL BOOKING CONDITIONS OF HOLIDAY ACCOMMODATION FOR INDIVIDUALS ACCEPTANCE: Making any reservation implies the acceptance of these general conditions.

USER: The person making the reservation must be of legal age and is responsible for the veracity of the information provided.

INDIVIDUAL DATA: All information provided by the user is saved on a secure server, and we guarantee that this information shall be accessed exclusively by reservation staff, and only for purposes of the reservation and to communicate with the client in regards to future promotions and deals. In no case we will disclose your personal data to any other enterprise or organization.

BOOKING AN ACCOMMODATION

To book one of our accommodations, 40% of the total price has to be paid within 48 hours. If the booking is made at least 5 months before the arrival day, the amount could be fractionated in two payments of 20% each one (interest-free) and the second payment should be made, at least, 90 days before the arrival date. The reservation will be valid when the user receives by email the confirmation of the reservation by Lítore Rental Homes, S.L.

METHODS OF PAYMENT

A) Via bank transfer to any of the our bank accounts (bank expenses will be covered by the tenant)

  • * It’s important to include in the transfer the booking reference number and your last name in this order. For example: 103258 Ferrer

B) With your credit card.

C) In cash at our offices. IT IS TOTALLY FORBIDDEN TO PAY IN CASH ANY STAY WITH AN AMOUNT EQUAL TO OR GREATER THAN 999,00€ (According to Law 11/2021 of July 9)

GENERAL CONDITIONS

  1. Rental price includes ITP (Spanish tax on Property Transfers) the bed linen and towels that you’ll find in the apartment/housethe consumption of water, electricity, gas and community expenses
  2. 2. At your arrival you’ll be asked to provide a VISA / Master-Card (300€ will be blocked as a deposit). At your departure, we will come to the accommodation to check that it’s in the same condition you found it. Otherwise, the cardholder authorizes that he can be charged the amount on the total of the deposit, in the event of the damages caused in the accommodation, as well as non-compliance of his/her contractual obligations or booking conditions which acknowledges to have read and agree. 8 to 14 days after leaving the accommodation, the resulting amount will be unblocked on your card.
  3. 3. The minimum rental period in high season in most of our accommodations is 2 consecutive weeks and it’s for this reason that prices shown on our website have been calculated for bookings of 14 or more nights. Some accommodations can be exceptionally booked for only one week.
  4. 4.Groups mostly or exclusively formed by young (16 to 25 years old) people are not allowed without the prior authorization of the property’s owner. If this type of reservation is accepted the deposit will be a minimum of 50 euros per person, the final deposit being always a minimum of 600 euros.
  5. 5. In most accommodations, pets are not allowed without prior authorization from the Property. Non-compliance with this rule may lead to the immediate cancellation of the reservation without the right, for the tenant, to receive a refund of the part corresponding to the days not consumed plus a charge on the deposit. Each owner of the accommodations we manage decides whether or not accepts pets and it is very important to us that his decision is respected.
  6. 6. The amount to be paid for the stay does not include the tourist tax, which amounts to 1 euro per person and night (or the one stipulated by the regulations in force on the day of your arrival). Only applicable to people aged 16 or over and for a maximum of 7 nights. This amount is equivalent to a maximum of 7 euros per adult for the entire period of the stay.
  7. 7. If the booking is cancelled by the TENANT:
  • – more than 90 days before the arrival day, the agency returns 95 % of the advance amount* (the client looses 2% of the total rental) minus 40 euros for management expenses
  • – within 30 to 90 days before the date of arrival, the client is entitled to recover 50% of the advance amount* (the client looses a 20 % of the total rental) minus 40 euros for management expenses
  • – less than 30 days prior to arrival day, the client looses 100% of the advance amount* (40% of the total rental)
  • * For the calculation of refunds, the amount of the advance will always be the equivalent of 40% of the rental amount, regardless of the form of payment that the reservation holder has chosen.
  1. 8. Replacement or cancellation by THE OWNER: In case of force majeure (water damage, fire, …) or in the interest of the PROPERTY OWNER the lease was resolved, LÍTORE RENTAL HOMES, S.L. will replace the accommodation booked by another of similar or better characteristics, according to availability and if the TENANT is interested. If the parties can’t reach an agreement, LÍTORE RENTAL HOMES, S.L. is committed to reimburse the corresponding amount for the cancelled nights (when the cancelation in case of force majeure is done before the customer’s arrival, the down payment will be totally refunded).
  2. 9. The tenants expressly consent the transfer of their personal data to the property owners in order to meet their fiscal obligations and, if necessary, also consent the transfer to the service providers for the proper maintenance of the property. This data will be kept when essential or legitimate for the purpose they were collected.

ARRIVAL

  1. 10. The schedule to collect the keys in high season is from 17:00h to 19:45h Saturdays (apartments) and Friday (houses).
  • * Before 18:30 hours in low season. In low season, on request and subject to availability, the customers could arrive in the morning and / or other days of the week.
  1. 11. Arrivals out of the office opening times are not allowed if they have not been previously authorized by LÍTORE RENTAL HOMES, S.L. The arrivals from 20:00 to 22:30h (due to any circumstances like flight delays, traffic jams…), and always under prior authorization, will be charged with an extra fee of 50 euros. Arrivals after 22:30h are not accepted.
  2. 12. On arriving at our office, you must:

Sign the contract (in case you had not previously provided it to us)

Show the ID or Passport of all people who’ll stay in the accommodation (if not have been previously sent).

Make the payment of the remainder of the rental (if it has not been done before) and provide a VISA/Master Card to block the deposit amount. We remind you that our staff is only authorized to deliver the keys of the accommodation after having received the full payment of the rental.

To avoid crowds at our office, only the presence of the holder of the reservation is required.

  1. 13. On arrival to the accommodation the tenant should check its conditions. If you find any defect or anomaly, please inform LÍTORE RENTAL HOMES, S.L. as soon as possible.

DURING THE STAY

  1. 14. The maximum occupancy of the accommodation, indicated by the property owner and transmitted by LÍTORE RENTAL HOMES, S.L. in the contract, cannot be exceeded, whatever combinations adults + children may exist.
  2. 15. Pets are not allowed without the prior written authorization of the property owner.
  3. 16. The tenant accept the norms in the community and undertakes to comply with them.
  4. 17. The total amount to be paid for the stay does NOT include the provision of any additional or complementary service typical of the hotel industry by the Lessor.
  5. 18. LÍTORE RENTAL HOMES, S.L. will do everything possible to make your holidays as pleasant as possible. For this reason, if any occurrence happens in the facilities and / or equipment of the rented accommodation, LÍTORE RENTAL HOMES, S.L. will proceed in the best and fastest way possible to resolve once received your notice. For this purpose, the tenant expressly authorizes the Lessor and / or technical staff that the Lessor may designate to enter in the accommodation to perform the actions that are necessary to solve the fault. Furthermore, the tenant agrees to take care of the accommodation and in case of rain and / or wind, take measures such as closing windows, rolling up awnings… to avoid any incident. the tenant accepts these conditions and expressly accepts not to make a complaint to the Lessor for damages that may cause spontaneous or accidental faults that may occur during his stay.
  6. 19. The holder that appears as tenant in this contract will be responsible for the correct behavior of all the occupants. If any of them did not behave properly and adequately, THE PROPERTY OWNER has the right to cancel the contract immediately without the right to future claims or any compensation.

DEPARTURE

  1. 20. At the end of the contractual period, the tenant must give back the keys without any delay. The tenant should make an appointment with LÍTORE RENTAL HOMES, S.L., at least 48 hours in advance. On the departure day at time agreed (from 09 to 10: 30h) a member of our staff will go to the accommodation to check that they are no breakages and it’s in the same conditions in which it was found at your arrival. In case the tenant decides to leave out of our office hours, LÍTORE RENTAL HOMES, S.L., will check the home as soon as possible, and if the accommodation is in correct condition, the amount of the deposit will be unblocked after 8 to 14 days.
  2. 21. Obligations of the tenant before the agreed time of departure:
  • – The tenant and his companions must be prepared for departure, with their belongings out of the accommodation.
  • – Leave the floor swept, the kitchen (with the appliances and kitchenware) cleaned and everything in its original place.
  • – Taking out the trash. Do not leave food scraps or wastes in the fridge and / or in cupboards.
  • – All accommodation furniture, either indoor or on terraces or gardens and BBQ must be in their place and in a clean state. – Leave all the sheets and towels in the bags that we will provide for this purpose.

The failure of any of these obligations may entail additional charges or the total or partial loss of the deposit.

  1. 22. Neither the property owner nor LÍTORE RENTAL HOMES, S.L. are responsible in the following cases:
  • – Discomfort caused by construction near the booked accommodation.
  • – Negligence or omission of services provided by third parties attributable to them.
  • – Theft, fire, floods, power cuts, damage or destruction originated by third parties.
  1. 23. When booking an accommodation with LÍTORE RENTAL HOMES, S.L. all the conditions set out above are accepted by the tenant. Failure to comply with any of the above rules may result in the loss of the rent paid and/or the deposit. If necessary, both parties submit to the Courts and Tribunals of Tarragona or El Vendrell depending on the location of the rented property.
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