Privacy Policy and Data Protection

At LITORE RENTAL HOMES SL, we value and respect the privacy of our users. In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), we inform you of how we collect, use, and protect the personal data you provide.

Data Controller

• Controller: LITORE RENTAL HOMES SL
• CIF/NIF: B-01736768
• Address: Passeig Francesc Macià, 2. 43830 Torredembarra
• Phone: +34 977643678
• Email: admin@litorerentalhomes.com

Purpose of Data Processing

The personal data you provide when using our website or making a booking will be processed for the following purposes:

1. Reservation management: To process, manage, and invoice accommodation bookings made through our platform.
2. Communication: To respond to your queries, information requests, or complaints via the contact channels provided.
3. Sending commercial information: If you have given your consent, we will send you information about promotions, offers, or services related to vacation rentals that may be of interest to you.
4. Compliance with legal obligations: To process your personal data in order to comply with legal obligations, such as tax and accounting regulations.

Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Contract performance: To manage reservations and services related to vacation rentals.
• Consent: For sending commercial communications and promotions.
• Legitimate interest: When necessary to manage requests or complaints, as well as to improve our services.
• Legal obligation: To comply with applicable laws.

Categories of Data Collected

We process the following categories of data:

• Identification data: Name, surname, ID number or passport, address, phone, email.
• Payment data: Information necessary to process payments and issue invoices, such as bank account or card numbers.
• Other data: Information you voluntarily provide through communications or the use of our platform.

Data Retention

We will retain your personal data for the time necessary to fulfill the purposes for which they were collected or while the contractual relationship remains in force. Afterwards, the data will be kept blocked for the time required to meet legal obligations.

Data Recipients

We do not share your personal data with third parties unless it is necessary for the provision of the service (e.g., to the property owners) or to comply with legal obligations. In any case, third parties will comply with GDPR and LOPDGDD.

Rights of Data Subjects

As a user, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Delete your personal data when it is no longer necessary.
• Object to the processing of your data in certain circumstances.
• Request the restriction of data processing.
• Data portability, where applicable.

To exercise these rights, you can submit a written request, along with a copy of your ID, to our postal address or contact email provided at the beginning of this Privacy Policy.

Security Measures

At LITORE RENTAL HOMES SL, we are committed to ensuring the security and confidentiality of your personal data. We implement the necessary technical and organizational measures to prevent the loss, misuse, alteration, or unauthorized access of your data, in accordance with the state of the technology and the nature of the data processed.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to regulatory changes or new procedures. We will inform you of any relevant changes through our website or other communication means.